1 - Is this complex based on my income? How much is the rent?

It is based on your income as compared to the areas median household income. Each complexes rent varies

- If so what are the income guidelines?

It depends on what county you are in and how many people are in your household

2 - What type of income do you count?

We count all income, but if there is an exception and you are qualified we will still verify the income but not include it.

3 - How do I apply? Can I apply on line? By fax? Or by mail?

You can apply at a complex, by mail, by email, or by fax. However, a $8.00 money order is required before the complex can run a credit check, once the credit is approved then an $22.00 money order is necessary to process the criminal check. This amount is per person. If you are applying with a spouse then it is $8.00 per couple for the credit check. The criminal checks are still $22.00 per person.

4 - What do you look at on my credit & criminal check? Why cant I give you a credit and criminal background I pulled myself? Can I have a copy of my credit check?

Please see the rental application for these answers

5 - How long is your waiting list?

This varies by complex

6 - How long is my application good for?

Applications are kept active for 120 days

7 - If my application is turned down can I re-apply?

Yes you can reapply if factors have changed that prevented you from being approved before. All application fees must be paid again.

8 - Do I have to have income?

Yes, you must have income, or if section 8 tenant has an approval for section 8 to pay their rent they can be approved as long as they have meet all the other criteria

9 - What are your office hours?

Office hours vary. Please see individual complex for details.

10 - How long is your lease for?

One Year

11 - Are you a subsidized complex? Example project base section 8?

Most of our complexes are straight tax credit properties, we have two with project based rental assistance.

12 - How many bedrooms do you have? What is the square footage?

Varies by complex

13 - Do you have washer dryer hook ups, or do you have a laundry area?

Yes, all apartments have washer/dryer hook ups except the 55 and older properties which have free laundry areas

14 - Do you have handicap accessible apartments?

On all straight tax credit we do, the RHG we do not, on SV we will have one

15 - Can I see an apartment?

Yes, if an apartment is vacant/available and ready to rent

16 - Can I pick the apartment that I want?

No, Since we work from a waiting list the apartments are assigned as the become available.